Terms of Service

Last modified: 12 November 2025

Findable Terms of Service

These terms of service ("Agreement") constitutes an agreement between Findable AS, with its business address at Chr. Krohgs gate 16 0186 Oslo, Norway ("Us" or "We"), and the company referenced in the Order Form that incorporates this Agreement ("Customer") and governs the Customer's right to access and use Our cloud-based software platform that digitises building documentation and uses machine learning / AI to classify building documentation, making it searchable and supporting the automation of facility management workflows ("Solution").

This Agreement takes effect when the Customer accepts the Order Form or first accesses the Solution, whichever comes first. If you accept this Agreement on behalf of the Customer, you represent and warrant that you have full authority to bind the Customer to this Agreement.

1. DEFINITIONS

1.1 In addition to other expressions that may be defined elsewhere in this Agreement, the following expressions shall have the meanings set forth below:

  • "Authorised User(s)" means person(s) within the Customer's organisation authorised to use the Solution.
  • "Third-Party Users" means legal entities authorised by the Customer to access the Solutions for the purpose if viewing Customer Data in the Solution.
  • "Confidential Information" means all non-public information, whether oral or written, relating to the Party's business, affairs, products and services that has or could have commercial value to the Party disclosing such information.
  • "Customer Data" means all data, including but not limited to text, data and/or images that are provided by or on behalf of the Customer for processing in the Solution.

2. USE OF THE SOLUTION

2.1 Right to use

2.1.1 Subject to the Customer's compliance with this Agreement, the Customer is granted a non-exclusive, non-transferable right to access and use the Solution and Solution Materials for its internal business purposes in accordance with this Agreement and the applicable Order Form.

2.2 Authorised Users and Third-Party Users

2.2.1 The Customer shall ensure that only Authorised User(s) are permitted access to the Solution and that such Authorised User(s) use the Solution in accordance with this Agreement.

3. CUSTOMER DATA AND INTELLECTUAL PROPERTY RIGHTS

3.1 The Customer acknowledges and agrees that its rights in and to the Solution are solely the limited license expressly provided herein, without any implied right of any kind.

3.2 The Customer Data is used to provide the Solution and train algorithms to improve Our services.

4. CONFIDENTIALITY

4.1 Each party shall hold the other party's Confidential Information in confidence and not make such Confidential Information available to any third party, unless agreed in writing by the Disclosing Party.

5. PAYMENT

5.1 All prices and payment terms are set out in the applicable Order Form. Time shall be of the essence for any payment by the Customer under this Agreement.

6. DISCLAIMER AND LIMITATION OF LIABILITY

6.1 The Solution, Solution API and Solution Materials is provided to the Customer on an "as is" and "as available" basis.

7. TERM AND TERMINATION

7.1 This Agreement will last for the initial term specified in the applicable Order Form and shall be automatically renewed for additional periods of the same duration as the initial term (collectively, the "Term"), unless terminated by either party by giving ninety (90) days' written notice prior to the end of the then-current term.

8. SECURITY AND PERSONAL DATA

8.1 The parties' rights and obligations in connection with the processing of personal data in the Solution are set out in the Findable Data Processing Terms.

9. CHANGES

9.1 We may from time to time make updates, modifications or amendments to the Solution and Solution Materials.

10. GENERAL PROVISIONS

10.1 We may assign or novate our rights and obligations under this Agreement to another company.

10.7 This Agreement shall be construed and governed by the laws of the jurisdiction where We are domiciled, without reference to its choice of law rules.

10.8 General notices under this Agreement and inquires shall be made to hello@findable.ai. Requests for support shall be made to support@findable.ai.

Download: